Our Commitment to Responsible Retailing
We are committed to selling our products only to adults of legal age. Age verification is a critical component of our responsible retailing practices and a legal requirement in the jurisdictions where we operate. We take this responsibility seriously and have implemented robust processes to ensure that minors cannot purchase or receive our products. This document explains how our age verification process works, what you can expect when you place an order, and why these measures are essential for protecting young people and maintaining a lawful marketplace.

Why Age Verification Is Necessary
Vaping products are intended exclusively for adults who have made an informed decision to use them as an alternative to traditional tobacco. The sale of vaping products to minors is prohibited by law, and we are fully committed to compliance with these regulations. Age verification helps to prevent underage access to our products, protects young people from potential harm, and ensures that we operate in accordance with our legal obligations. We believe that responsible retailing is essential for building trust with our customers and for maintaining the integrity of our industry.

How Age Verification Works
When you place an order on our website, you will be asked to confirm that you are of legal age to purchase vaping products. We may also use independent third-party age verification services to confirm your age before processing your order. These services cross-reference the information you provide against publicly available records to verify that you meet the legal age requirement. In some cases, we may request additional documentation, such as a government-issued photo identification, to complete the verification process. We handle all personal information in accordance with our Privacy Policy.

What Information Is Required
To complete age verification, we may ask for your full name, date of birth, and address. In certain circumstances, we may request a copy of a government-issued photo identification. The information you provide is used solely for the purpose of verifying your age and is not retained for longer than necessary. We do not share your information with third parties except for the purpose of age verification, and we take appropriate measures to protect your data during the verification process.

Delivery and Adult Signature
In addition to online age verification, we require an adult signature upon delivery for all orders. This means that the carrier will ask for a valid government-issued photo identification before handing over the package. The recipient must be of legal age to purchase vaping products. If the recipient cannot provide valid identification or does not meet the age requirement, the package will not be delivered. This measure provides an additional layer of protection and ensures that our products reach only adults.

What Happens If Verification Fails
If we are unable to verify your age, we will not be able to process your order. In such cases, we will contact you to explain the situation and to discuss any additional steps you may take to complete the verification. We reserve the right to cancel any order if we have reasonable concerns about the accuracy of the information provided or if we suspect that the order is intended for a minor. We appreciate your cooperation and understanding as we work to maintain a responsible and lawful operation.

Privacy and Data Protection
We take the privacy of your personal information seriously. All information provided for age verification is handled in accordance with our Privacy Policy and applicable data protection regulations. We retain verification data only for as long as necessary to fulfill legal and regulatory requirements, after which it is securely deleted or anonymized. We do not use your information for marketing purposes or share it with third parties for their own purposes.

Your Responsibilities
By placing an order with us, you confirm that you are of legal age to purchase vaping products and that the information you provide is accurate and complete. You are responsible for ensuring that the delivery address is one where an adult of legal age will be available to sign for the package. If you are unsure about the legal age requirements in your jurisdiction, we recommend that you verify this information before placing an order.

Changes to Our Age Verification Process
We reserve the right to update or modify our age verification process at any time to reflect changes in legal requirements, industry standards, or operational capabilities. Any changes will be posted on our website with an updated effective date. We recommend that you review this document periodically to stay informed about our practices. The process in effect at the time you place your order will apply to that order.

Contact for Age Verification Inquiries
If you have any questions about our age verification process or need assistance with verification, our support team is available to help. We are here to ensure that the process is as smooth and straightforward as possible while maintaining the highest standards of responsible retailing. Your cooperation is essential for protecting young people and for ensuring that our products remain accessible only to adults of legal age. We appreciate your understanding and support.