Our Commitment to Business Partnerships
We understand that businesses and organizations may require vaping products in larger quantities for resale, distribution, or other commercial purposes. Our wholesale program is designed to support these needs with competitive pricing, dedicated service, and reliable supply. We are committed to building mutually beneficial relationships with our wholesale partners and to providing the support they need to succeed. This document outlines the scope of our wholesale program, the benefits of partnering with us, and the process for becoming a wholesale customer.

Who Can Apply
Our wholesale program is open to licensed retailers, distributors, and other qualified businesses that operate in compliance with all applicable laws and regulations regarding the sale of vaping products. Applicants must be able to provide valid business documentation and must agree to adhere to our wholesale terms and conditions, including our age verification requirements. We reserve the right to review and approve or decline any wholesale application at our discretion, based on our assessment of the applicant’s eligibility and alignment with our business values.

Benefits of Our Wholesale Program
Wholesale partners enjoy a range of benefits designed to support their business operations. These include tiered pricing that rewards larger order volumes, priority access to new and limited-edition products, and dedicated account management to ensure a smooth and responsive experience. We also provide marketing support, including access to product imagery and descriptions that can be used in your own promotional materials. Our goal is to be a reliable and valuable partner to your business, helping you meet the needs of your customers effectively.

Minimum Order Requirements
To qualify for wholesale pricing, orders must meet a minimum purchase threshold, which will be communicated to you upon approval of your wholesale application. The minimum order requirement is designed to ensure that we can offer competitive pricing while maintaining efficient logistics and operations. We are happy to discuss flexible arrangements for larger or recurring orders and to work with you to find a solution that aligns with your business needs and budget.

Pricing and Payment Terms
Wholesale pricing is structured to provide value for businesses of different sizes and order volumes. The specific pricing applicable to your account will be communicated during the application process and may be adjusted periodically to reflect market conditions or changes in our product range. We offer flexible payment terms for approved wholesale partners, including the option to pay by invoice for qualifying orders. All payment terms will be clearly communicated and agreed upon before your first order is processed.

Ordering Process
The wholesale ordering process is designed to be straightforward and efficient. Once your account has been approved, you will be assigned a dedicated account manager who will guide you through the ordering process and answer any questions you may have. You can place orders directly through your account manager or through a dedicated wholesale portal, depending on your preference. We provide clear order confirmations, tracking information, and regular updates to keep you informed about the status of your orders.

Product Availability and Allocation
We strive to maintain consistent availability of our products for our wholesale partners. However, certain items may be subject to limited availability due to high demand or supply constraints. In such cases, we will communicate any limitations proactively and work with you to identify suitable alternatives or to allocate available stock fairly. We appreciate your understanding and cooperation in managing product availability, and we are committed to keeping you informed about any changes that may affect your orders.

Compliance and Age Verification
All wholesale partners must comply with all applicable laws and regulations regarding the sale of vaping products, including age verification requirements. We require our partners to implement robust age verification processes to ensure that products are not sold to minors. We may request documentation or information to confirm compliance and reserve the right to suspend or terminate wholesale accounts that fail to meet these requirements. We believe that responsible retailing is essential for the integrity of our industry.

Returns and Claims
Wholesale orders are subject to our standard returns policy, with certain adjustments to reflect the nature of bulk purchasing. If you receive products that are defective, damaged, or incorrect, please contact your account manager within the specified timeframe to initiate a claim. We will work with you to resolve the issue promptly, whether through a replacement, credit, or refund. Claims for wholesale orders are handled on a case-by-case basis to ensure a fair and satisfactory outcome for both parties.

Contact for Wholesale Inquiries
If you are interested in becoming a wholesale partner or have questions about our wholesale program, please reach out to our commercial team through the channels provided on our website. We are happy to provide additional information, discuss your requirements, and guide you through the application process. We look forward to the opportunity to work with you and to building a successful and lasting partnership.